Cancellation terms: Guided tours
A reservation may be cancelled up to 45 or more days prior to the pick-up date with no cancellation fee charge. You will receive your deposit back in the form of store credit.
Cancelling between 44-31 out from your tour start date will have a 50% cancellation fee and the remainder will be put into store credit.
Cancelling inside of 30 days would forfeit everything as a cancellation fee. Cancellations can be addressed on a case by case basis as well.
Refunds, if applicable, will be issued in a form of store credit that can be redeemed within 1 year from the date it was issued. Store credit can be used for new tours or rental.
Trip cancellation insurance is strongly recommended.
Refunds: No refund policy. In the event of overpayment or customer claim request, all amounts will be issued in the form of a Store Credit.
MINIMUM TOUR PARTICIPANTS
Our company reserves the right to cancel a tour up to 30 days prior to the departure date if an insufficient number of participants have booked and fully paid by that time.
TOUR CANCELLATION BY US
In the case of a tour cancellation, the tour participants will be notified by us and will either be offered the tour as a Self- Drive Tour package (bike rental & hotel package) or will be offered the Guided Tour with an additional fee making up for the insufficient number of tour participants.
If all tour participants do not agree to pay the additional charge, we will refund the payment in full, which will constitute the full settlement and we will be absolved of all liability associated with that booking.
Our company is not liable for any additional costs or losses incurred by the tour participant due to a tour cancellation. This includes, but is not limited to, the cost of pre-paid airline tickets, hotel reservations or automobile rentals. Situations may arise which make it necessary for us to cancel, advance or postpone a scheduled tour, change itineraries or make substitutions regarding hotels, cities, tour guides and other travel arrangements. In that event, our company does not assume responsibility or liability for any resulting losses, expenses or inconvenience.
Because of the chance of illness, accident, airline inefficiency, company insolvency or other unforeseen situations that may cause a customer (you) to miss a tour, we suggests to purchase travel/medical/health/trip cancellation insurance. It is a little expense that gives you piece of mind, highly recommended!
Insurance
Various motorcycle insurances are available that you can book with your rental, for more information please have a look at our Insurance webpage.
Small Group tour offers visiting Harley-Davidson Factory and Museum in Milwaukee (optional program)
Small Group tour takes it easy: we ride 2 more days on road!
Small Group tour has limited motorcycles on tours, no more than 12
Small Group tour rides more 2 lane old roads, in fact everywhere it is possible
Small Group tour visits a lot more stops and attractions (small groups are always easier to handle)
Small Group tour participants spend more time at each sight or attraction
Small Group tour rides in September with the most pleasant weather possible in season (there was no rain in 2015, little rain in 2016, some thunderstorm in 2017, little rain in 2018/2019/2022/2023)
Small Group tour has easier day-to-day distances
Small Group tour arrives to Los Angeles on Sunday to avoid horrible traffic
Standard Tour: Tour days: 15, Nights: 14, Riding days: 13
Small Group Tour: Tour days: 17, Nights: 16, Riding days: 15
Standard Tour: all rooms are in hotels
Small Group Tour: 14 nights in hotels, 2 nights in historic motels (Wigwam Motel Holbrook AZ and Railhaven in Springfield MO - once Elvis stayed here, too!)
Standard Tour - meals: 2 meals (welcome and farewell dinner - soft drinks) are included + breakfast at all hotels
Small Group Tour - meals: 2 meals (welcome and farewell dinner - soft drinks) are included + breakfast at most locations (we have to walk across the road to a Cafe at the Wigwam, no breakfast there)
To book this tour we need following information from you:
Date of arrival (rental/riding starts next morning)
Rider(s): name, jacket size, home address, nationality, required insurance option(s): VIP Zero, VIP, SLI, selection of motorcycle model choice, room type: one or two beds in room? Any additional hotel rooms before or after the tour?
Pillion(s): name, jacket size, nationality
Booking deposit: 20% per motorcycle
Final payment: 6 weeks before tour commences
Payment method: bank transfer to our bank account. We also accept US personal checks (scanned to e-mail or mailed to our office).
PayPal and MoneyGram payments are not accepted
Please note:
please do not purchase domestic/international airline tickets until tour is confirmed by us!